OK, I've got a few good posts I'm working on, but just because this one's easy and gets the New Year's ball rolling...
Zappos has a 365-day return policy!
On the other hand, when I returned my goods to Amazon -- which of course I must prioiritize highly to do because I bought them in early December for Christmas and they only have a 30-day return policy I was told that I have to pay for return shipping since my desire to return wasn't their fault (they were duplicates). Weak.
Wonder if people thought of the idea that 30-day return would mean Dec 23 when they were shopping on Black Friday?
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